Frequently Asked Questions

We offer shipping through the United States Postal Service (USPS). During checkout, you can choose your shipping speed. We will provide you with a tracking number once your order has shipped.

Please allow 24-48 hours for processing before your order ships.

Yes! We will reach out when your order is ready and you can pickup from our ticket office.

We are located at 401 W River Rd, Louisville, KY 40202.

We're sorry that the size you need isn't available online. Reach out via the contact form and we will double check our stock for you.

Visit our website at belleoflouisville.org for more information and to purchase tickets.

Friends of the Belle, a 501c3 nonprofit, supports Belle of Louisville Riverboats’ efforts to provide meaningful and engaging experiences on the water like no one else can. Through a wide range of programming, passengers are encouraged to explore history, the arts, and the cultural heritage of the Ohio River and Louisville in a way that represents diverse stories and honest experiences. Our partnerships, preservation initiatives and education projects are made possible thanks to the community of donors who support our mission—thank you.

Donations can be made here: Donate

YES!  We would love to make sure you have the photo from your day on the river!  You can purchase the digital photo here OR contact Guest Services at tickets@belleoflouisville.org and we can arrange to send you a printed copy of the photo (printed photo cost and postage payment required)